Troubleshooting
Check the error logs
Nova logs a lot of information in its error logs that can be helpful when troubleshooting issues. Nova’s error logs can be found in the application/logs
directory. Each day has its own log which makes it easier to find the errors from a particular day. Here are a few tips for working with the error logs:
- Pay particular attention to the time that you refreshed the page and had issues. This will help you narrow down where to look in the error log.
- Notice what the URL of the page you’re having an issue with. Oftentimes the URL (or a portion of it) will be shown in the error log.